I can't see the forms that are shared with me

  • Profile Image
    bkaufm1
    Asked on May 28, 2014 at 11:57 AM

    Neither the sharer nor I have have changed any account settings, and I need to work on a shared form right away.  please restore this.

     

    thanks!

  • Profile Image
    EliezerN
    Answered on May 28, 2014 at 01:03 PM

    Hi,

    Is the account mcfrs700 the one that has shared the form(s) with you but you cannot see it/them? If so, let me inform you that upon checking your account I was able to see the forms shared with you by mcfrs700.

    Please note that to see the forms that have been shared with you, you have to click on the folder that has the name of the parent/sharer account.

    If you cannot see even the folder, then please try clearing your browser cache, that's probably a browser cache related issue.

    Inform us if you need further assistance with this query.

    Thanks