The data of some fields is not being added to the Google Spreadsheet

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    dudiack
    Asked on May 28, 2014 at 12:41 PM

    Hi. I am having an issue. Part of the google spreadsheet that my form is integrated into is not being filled from the form.

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    EliezerN
    Answered on May 28, 2014 at 02:17 PM

    Could you please let us know if this is the form you are having troubles with? https://www.jotform.com/form/33175264133954

    I cloned it, built the integration and send some tests, and I found that the fields that were not populated are the fields with the labels #Amount of Miles/Points. If "Other", please specify program type

    So, upon further investigation I found that the issue is caused by the similarity among the label of the fields. Once I change a bit the labels it started populating the data:

    Changing the labels:

    As you can see I changed the numbers by letters. That way the labels/fields will differentiate.

    Then, I remove the integration and rebuild it and the result was the the entries are now automatically added to the spreadsheet:

    So, please follow the same workaround to get the integration working correctly.

    Inform us if you need further assistance with this query.

    Thanks