We have a form that is submitting multiple times...

  • z11communications
    Asked on May 28, 2014 at 3:57 PM

    http://form.jotform.com/form/11383933264

    Above is a link to the form that we are having issues with. The last submission was submitted 4 times in under 2 minutes, so it's not the person filling it out multiple times. :) Then we had one on May 10 that come in 3 times. Had another that came in 4 times on April 24th.  But it is not every submission that is having this issue. And not every submission on the same day even... I'm not seeing a pattern in the error. Any help that you could provide would be greatly appreciated. Thank you.

  • bob
    Replied on May 28, 2014 at 6:43 PM

    I'm afraid whether the issue will be fixed if you Setup Unique Submissions for your form. But, why not give it a try first?

    Upon checking your form, I've just found that you didn't set that for your form. Please read the guidelines clicking on the link above on how to set it.

    We have a form that is submitting multiple times Screenshot 20

    Please get back to us with updates about your query.

    Thank You.