What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    We want to get our form up & running again?

    Asked by Marie  on May 28, 2014 at 07:47 PM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on May 28, 2014 at 10:46 PM

    I see you have reached the SSL submissions limit, which is 10 per month, only for this time we have reduced the SSL submission counter to 7, so your account will be active again. Make sure not to check the secure form check box when embedding your form:

    In this way you will be able to use you 100 monthly submissions. If you think you will be getting more than 100 submissions, you could upgrade to a plan that best suits your needs, see our pricing page. If you have another question, please open a new thread, we will be glad to assist you.