What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens when I run out of available submissions on my free account?

    Asked by southerncare on August 12, 2011 at 08:07 PM

    Am I sent a warning so I can upgrade?

    Will end users see anything?

    Is it a hard limit?

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    Answered by allanftd on August 12, 2011 at 10:56 PM

    Hi southerncare,

    Thank you for your message, Forms that are linked to JotForm accounts that have already exceeded the allowed number of submissions per month will display the following message instead of displaying the form :

    The submission will not be successful and will not be reflected in your JotForm account. 

    You will receive a system-generated email notification once you are nearing the limit for your plan (i.e., around 80% utilized or 80 submissions for the Free account). This limit will be lifted on the first day of the following month or if you decide to upgrade to a higher plan. 

    I hope you find this information helpful. Let us know if you need further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT