What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to change the form recipient email address?

    Asked by Nick Laing  on May 29, 2014 at 07:41 AM

    We have jot forms on our webpages. At present one is being sent to our correct email address and one is being sent to an old inactive email address.

    The jot form that we can receive to the required email address has an ID code of 20062803996 and the jot form which we do not receive as it is being sent to inactive email address has the ID code 13300148814


    Ideally we would like the jot form ID code 13300148814 directed to the same email as jot form ID code 20062803996


    Can you advise if this is possbile?


    Thank you

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on May 29, 2014 at 09:33 AM


    Changing your form recipient email is possible by following this guide: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications.

    You are currently posting this thread using a guest account so please make sure to login so you can edit the form and change the recipient email address.