How to change the form recipient email address?

  • Profile Image
    Nick Laing 
    Asked on May 29, 2014 at 07:41 AM

    We have jot forms on our webpages. At present one is being sent to our correct email address and one is being sent to an old inactive email address.

    The jot form that we can receive to the required email address has an ID code of 20062803996 and the jot form which we do not receive as it is being sent to inactive email address has the ID code 13300148814

     

    Ideally we would like the jot form ID code 13300148814 directed to the same email as jot form ID code 20062803996

     

    Can you advise if this is possbile?

     

    Thank you

  • Profile Image
    Welvin
    Answered on May 29, 2014 at 09:33 AM

    Hi,

    Changing your form recipient email is possible by following this guide: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications.

    You are currently posting this thread using a guest account so please make sure to login so you can edit the form and change the recipient email address.

    Thanks