What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrading Plans

    Asked by arrowaste on May 29, 2014 at 08:16 AM

    If I upgrade my plan this month because I have hit my 100 submission limit, can I drop back down next month to the free version?

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    JotForm Support

    Answered by ashwin_d on May 29, 2014 at 10:50 AM

    Hello arrowaste,

    Yes that is possible. You need to simply cancel your subscription. Please be noted that you can upgrade or downgrade your account anytime.

    Upon checking your account, I found that you have upgraded your account just today. If you do not want to renew your subscription, you need to simply cancel your subscription before the next due date and you will not be charged. If you want you can cancel your subscription today as well.

    Thank you!