Required fields don't seem to work

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    gracekennedy
    Asked on May 29, 2014 at 09:47 AM

    We have received submissions with fields that have not been filled out. 

    These fields are marked required...What Am I doing wrong?

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    Welvin
    Answered on May 29, 2014 at 11:45 AM

    Hi,

    A possible script conflict is causing this, especially, if the form is embedded using our default Javascript Method. Re-embedding your form using our iFrame method would help you fix it: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Anyway you could share to us the webpage where the form is currently embedded? This way, we can check and troubleshoot further.

    Thanks