What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I can't upgrade for some reasonAsked by Tom Marshall on May 29, 2014 at 10:54 AM
I'm sorry for the trouble caused to you.
Are you getting any error message when you try to upgrade your account? I just checked and the upgrade button of our pricing page works as expected.
Upon checking your account "marshalltkd", I found that you have successfully upgraded your account to premium monthly subscription today.
It seems your issue is already resolved.