Matrix data not transferring to google spreadsheet

  • Profile Image
    Asked on May 29, 2014 at 12:39 PM

    Hi, my form uses matrix questions to get personality data from participants on agree-disagree scales. Data from the matrices aren't piping through to the google spreadsheet like the rest of the data. not a huge issue as the data appears on the individual submisison pdfs, but ... would be a hassle to have to manually enter. Data currently being gathered so don't want to take form down... can you advise?

  • Profile Image
    Answered on May 29, 2014 at 03:02 PM

    Thank you for contacting us.

    Please add some titles to your Matrix fields and then re-integrate the form with the Google Spreadsheet service. I think that you will need to use different titles to be able to accept the data on the spreadsheet.

    It should fix the problem.

    If you need any further assistance, please let us know. We will be happy to help.