What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    No jotform button on wordpress after Jotform "Embed Form" plugin is installed.

    Asked by ufaedwebmaster on May 29, 2014 at 04:18 PM

    No jotform button on wordpress after Jotform "Embed Form" plugin is installed.

    JotForm wordpress
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    JotForm Support

    Answered by jonathan on May 29, 2014 at 06:39 PM

    Hi,

    Can you please share to us the URL of your Wordpress website where the form was used. We will do some test also.

    I assume you have used this JotForm App http://apps.jotform.com/app/wordpress_embed_form

    We will wait for your updated response.

    Thank you.

  • Profile Image

    Answered by ufaedwebmaster on May 30, 2014 at 12:41 AM
    The plugin that I am attempting to use can be found here:
    https://wordpress.org/plugins/jotform-integration/
    There should be a jotform button appearing in the visual text editor on the
    backend of the wordpress website. The link you shared with me only displays
    a skeleton of a page without any content.
    Regards,
    -Jordan
    ...
  • Profile Image

    Answered by Jim_Rank on May 30, 2014 at 05:38 AM

    Hello Jordan,

    Please accept my apologies for the inconvenience caused to you.

    It's the plugin URL you provided us but My colleague asked for  your wordpress website URL where you embeded the form.If you provide us the URL then we can take a look and investigate about the problem.

    You may also put a screenshot here and can share us for better understand.

    Thanks for your patience.



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    Answered by ufaedwebmaster on May 30, 2014 at 11:01 AM
    The website url is http://ufaed.org/wdpr . I do not however see how this is
    helpful as the problem is in the backend.
    https://cms.jotform.com/uploads/image_upload/image_upload/global/16346_Screen%20Shot%202013-06-07%20at%202.57.54%20AM.png
    The button in this image does not appear.
    ...
  • Profile Image

    Answered by jedcadorna on May 30, 2014 at 12:42 PM

    Hello,

    The embed-forms does work, I suggest that you deactivate and remove the Jotform integration plugin. The last update of that plugin was 2 yrs ago. You can download the updated version in here http://wordpress.org/plugins/embed-form/ the last update of the embed-forms was May 6 2014.

    Once you have downloaded the zip file you can add new plugins by uploading the zip file in your wordpress.

     

    I just tested this and Jotform icon shows when you add post or edit page.