What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why are new submissions not appearing in the Google Spreadsheet

    Asked by krokodyl on May 29, 2014 at 05:17 PM

    It seem to be linked all right, authorized, JotForm created the spreadsheet but new submissions are not appearing. Why is that? Thank you, PK

  • Profile Image

    Answered by brendapalomera on May 29, 2014 at 08:36 PM

    I have the same problem ... I hope solve this problem soon. 

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 30, 2014 at 01:29 AM

    @ krokodyl

    Maybe it was delayed, did you check again now if the submissions went through?

    If not, please re-integrate your form again to Google Spreadsheet but before doing that, please clear your browser's cache first. See if this makes any difference.

    If the issue persists, please update us here so we can assist you further.