You are ok with hosting illegal content?

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    Asked on August 13, 2011 at 07:25 AM

    This link here:


    Is a form used by the person running, a website in the United States of America used to sell fake IDs. They produce and sell fake New York and California state IDs to underage kids and to credit card fraudsters.


    You are hosting their form that they use to collect customer information, and you don't have a problem with this?


    Shouldn't you do something about this? It's a felony and it's flat illegal.

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    Answered on August 13, 2011 at 07:55 AM

    Hi Edward,

    Thank you for bringing this to our attention and we apologize for any inconvenience this has caused. We have promptly suspended the form and the account associated with it. If you wish to investigate further, the email address used by the user to register at Jotform is, while the last IP used was

    Jotform takes everyone's security and privacy seriously. Proof are the measures we have implemented and invested our time and efforts on to prevent Jotform from being used for phishing and other fraudulent, illegal activities:

    a. automatic phishing detection - our servers are continuously scanning all forms and, using a special algorithm, computes the probability of a form being used for phishing and other fraudulent activities. Then, automatically suspend it if the phishing probability is high.

    b. manual phishing detection - is a human-initiated phishing detection that serves as a second layer of protection in the event that the automatic phishing detection fails.

    c. community invovement - anyone who has information about Jotform forms being used for fraudulent activities can be shared through our 24/7 support forum. We are on standby to investigate and suspend the form and the account for good. This method supports both automatic and manual detection, and we encourage everyone to report illegal activities to us immediately so that we can perform further action. 

    Please let us know if we can be of further assistance. Thank you for helping us make the Internet a safer place for all!


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    Answered on August 13, 2011 at 08:00 AM

    While we thank you for alerting us to this activity, I'm curious as to why you would assume that we don't have a problem with it.

    ~ Wayne

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    Answered on August 13, 2011 at 09:07 AM

    I sincerely apologize for the accusation/false assumption. I saw this form up and live after one of my children showed me, and I wrongly assumed that you guys simply let things like this fly. Very narrow minded of me.


    Thank you for the prompt response and revealing of his IP address. Obviously that does no good since it goes to switzerland, which is obviously a proxy, but thank you for handling that so quickly.



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    Answered on August 13, 2011 at 09:11 AM

    No problem, Eddy It's just that I thought you might have previously brought this to our attention and we failed to act.

    Thanks again.

    Cheers :)

    ~ Wayne