What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Spreadsheet not sending submissions to the sheet

    Asked by nikhita on May 30, 2014 at 02:31 AM

    Hi,

    I am facing exactly the same problem. The spreadsheet is not getting updated automatically. Please help.

    Thanking you.

    Nikhita

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 30, 2014 at 02:32 AM

    Hi Nikhita,

    I have now raised this to our developers so they can check and investigate this issue.

    We will update you here once the problem is fixed.

    Thanks and Regards!

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 30, 2014 at 03:02 AM

    The problem related to Google Spreadsheet not syncing is now fixed. Kindly check on your end.

    If the issue persists, it may require re-integration. Please re-integrate your form to Google Spreadsheet, it should be working fine by now.

    Thank you for your patience!

  • Profile Image

    Answered by nikhita on May 30, 2014 at 03:41 AM
    Hi,

    Its working. Thanks for the help! I hope it doesn’t stop working in future.

    Cheers!

    With Regards,
    Nikhita Garg

    iSec Services Pvt. Ltd. | iChek Services
    ISO / IEC 27001:2005 & ISO 9001:2008 Certified
    Add : 607 - 608 Reliable Business Center, Anand Nagar, Jogeshwari (W) , Mumbai – 400102
    TEL : 022 26368830 /26300209 | FAX: +91 – 22 – 26363777 | www.isec.co.in www.ichek.info

    ...
  • Profile Image

    Answered by nikhita on May 30, 2014 at 05:31 AM
    Hi,

    Its not working again!!!

    Please help.

    With Regards,
    Nikhita Garg

    iSec Services Pvt. Ltd. | iChek Services
    ISO / IEC 27001:2005 & ISO 9001:2008 Certified
    Add : 607 - 608 Reliable Business Center, Anand Nagar, Jogeshwari (W) , Mumbai – 400102
    TEL : 022 26368830 /26300209 | FAX: +91 – 22 – 26363777 | www.isec.co.in www.ichek.info

    ...
  • Profile Image

    Answered by jedcadorna on May 30, 2014 at 08:10 AM

    Hello Nikhita,

    I just tried the integration and its working fine on my end. Can you please try re-integrating your spreadsheet and test the form again.

    I just did some few test.