what is submission overlimit and why?

  • Profile Image
    orquestajuvenildelsodre
    Asked on May 30, 2014 at 02:44 AM

    Tengo activado un formulario online, y me dice que superé las 100 suscripciones (o 100 envios). Esto significa que todos los que se inscriban despues de haber llegado a los 100, no quedan registrados?

    Ayer jueves recibí el siguiente mail: 

    "You have currently reached the limits of your account. Your forms will be disabled Friday at 12pm EST. Free accounts are limited to 100 submissions per month. 
    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=orquestajuvenildelsodre"

    Para que siga funcionando el formulario, y la gente se pueda inscribir, la única opción es contratar uno de los planes??

    Agradezco la pronta respuesta, ya que es urgente. Gracias

  • Profile Image
    Jim_Rank
    Answered on May 30, 2014 at 06:27 AM

    Hello Sir,

    Please let me explain that submissions reached overlimit when an account crossed his limited submissions.Submission is counts when everytime it submits the form(no matter how many peoples submit it).

    For free users submissions is limited to 100 (with 10 SSL submissions) monthly.Please check the link to know more about it-

    http://www.jotform.com/pricing

    So you should upgrade your account for more submissions.It's to be noted that we can clear your submission quota but that's once in a lifetime.

    If you need further help,please get back to us.

    Thanks !