What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Over quota warning

    Asked by oxinst on May 30, 2014 at 03:21 AM
    Hi, I have received alerts that my account is over quota of submissions, but I think an error has been made. I have just checked and I don't believe this warning is correct. Could you please check.
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    JotForm Support

    Answered by abajan on May 30, 2014 at 06:36 AM

    From what I can tell, your account is definitely not overlimit. You have had just 1224 submissions for the month and your plan (Economy) allows up to 10,000 submissions per month. There may have been a slight glitch in the system which caused the message to be sent. However, if you experience any interruptions of service please let us know and we'll fix it for you.