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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Authentication/Authorization Failed You do not have permissions to make this API call

    Asked by germancho on August 13, 2011 at 09:22 AM

        Authentication/Authorization Failed You do not have permissions to make this API call    

    Page URL:
    www.servipublicos.webcindario.com

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    JotForm Support

    Answered by NeilVicente on August 13, 2011 at 10:47 PM

    Hi,

    I logged in to your account to find forms that have a payment tool. It looks like this form does have one, which is a Paypal Pro payment field. Upon inspection though, I found out that you did not fill in your Paypal Website Payments Pro account details such as API Username, API Password and Signature.

    If you don't have a Paypal Pro account yet, you need to get one via this link. Please be aware that it is only available for 3 countries, namely UK, US and Canada. It will not work for other countries.

    Let us know if you need further assistance with regard to this issue. Thanks!


    Neil

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    Answered by drea002 on March 06, 2017 at 06:47 PM

    I'm getting this same error:

    Authentication/Authorization Failed

     

    You do not have permissions to make this API call

     

    http://www.mmofsd.com/returning-patient/

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    JotForm Support

    Answered by Chriistian on March 06, 2017 at 10:23 PM

    @drea002,

    This seems to be an old thread. I moved your concern to another thread. Please follow this link: https://www.jotform.com/answers/1083353. We will reply to you there shortly.

    Regards