HTML editing in the notifier emails

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    Asked on May 30, 2014 at 09:38 AM


    We have a program that can read and process content in an email. It words with line breaks to understand the formatting of the email. Therefore, reading the html commands <br> is important to our program. I have tried to edit the notifier templates on a html level using <br> but the system converts it to <p> every time. Is there a way around it?

    thanks, K. 

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    Answered on May 30, 2014 at 11:29 AM


    Please try using the break tags in this way <br /> instead, do it from the HTML editor:

    I hope this helps. Please inform us if you need further assistance with this query.