The time of that appears in my notification, is not the same that appears in the submission on the submissions page

Hi,  for the first time we are having some issues with a form. I have rebuilt it  and have 2 recipients. Seems like the time (clock) is off as well by a couple of hours in the received area. I see that when I check it online at JotForm. In addition, it also "disappears" from my inbox. It may have something to do with the timing issue, but I cannot seem to find them. So either the submissions weren't sent or something else is wrong.