What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I close my account?

    Asked by jfolsom on May 30, 2014 at 10:45 AM

    I thought I needed this product, but it turns out I don't at this time and want to close my account and stop being billed.

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    JotForm Support

    Answered by Welvin on May 30, 2014 at 12:06 PM


    When you say closed, you want to delete it? Only the support team can do it. If that's what you mean, then please confirm so we can proceed.

    I checked your subscription and it was already cancelled.