What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Paypal Pro: Merchant Country Unsupported

    Asked by LUCKYBOND on August 13, 2011 at 11:44 AM

    Hello I have a problem, I use magix Web designer 6 and I would like to integrate(join) a form to pay by CB, having made this form and I make out a will he writes me (sea country unsupported singing(song). The merchant country is not supports(bears).) what is that you can help me please

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 13, 2011 at 10:36 PM


    Unfortunately, Paypal Website Payments Pro will not work for countries other than the United Kingdom, United States, and Canada. Please refer to the links below for more information:


    Since your Paypal account is based in France, your form will not be able to accept payments. We apologize for this inconvenience but there's nothing else we can do here. It is up to Paypal to add other countries to this service.

    I suggest that you use another payment method for your form such as the basic Paypal tool. The downside to this is that a user needs to have a Paypal account in order to pay.


  • Profile Image

    Answered by LUCKYBOND on August 16, 2011 at 10:15 AM

    Thank you for your answer, and you can give me a solution please. Can be another means so that my customers pay on-line. Otherwise my site will be just a shop window.

  • Profile Image

    Answered by brx250 on August 16, 2011 at 11:47 PM


    Thank you for using JotForm.

    You can choose other payment gateways which are supported by JotForm such as Authorize.net. For more information, please refer to this link  http://www.jotform.com/help/47-Payment-Forms-Basics. Hope this helps.

    If you have further issues and concerns, please feel free to contact us.



      Albert  |  JotForm Support