What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does your form have donation capabilities and how does the receipt of payment work?

    Asked by Lacy Cook  on May 30, 2014 at 11:47 AM

    We are a non-profit organization and want to use these forms not only for recruiting volunteers but for asking them for donations.  I am assuming these are fillable forms that remain in the same format after the recipient sumbits same back to the sender.  Additionally, under the packages you offer, one says receive payments.  What does that entail?  Do you have an online donations account set up with the credit card companies or is that something we need to do on our own and place a link on the page.  Please explain.

    donation and recipient sender non-profit format
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    JotForm Support

    Answered by KadeJM on May 30, 2014 at 12:46 PM

    Yes we have a Donation option included in our Payment Integrations. These are actually third-party connections to platforms such as Authorize.net, Paypal, Stripe, and various others. Basically, you set it up and it collects this information then hands it over to the payment gateway of the third-party payment system to collect and finalize the transaction there. Your form will let you know if it has been completed or not though you can set this to notify you ahead of time if you wish. This is done with your notifier.