- jedcadornaAnswered on May 30, 2014 at 07:03 PM
I didn't encounter any errors when trying to download the submission in excel but the problem is it doesn't do anything. Nothing happens after clicking on "Download as: Excel".
I tried clearing your form cache but this doesn't help either. Let me forward this our dev team to investigate further this issue. We'll notify you via this thread and for updates. We apologize for inconvenience.
- alp_denizAnswered on June 27, 2014 at 11:10 AM
The problem is identified and fixed. Please let us know if a problem still exists.
- henri2398Answered on August 23, 2014 at 07:41 AM
However, if in future you get any errors related to excel file then you can follow the tutorial mentioned here - Steps how to fix corrupt excel sheet - screenshot! That will help you in fixing the problems.