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    Form not working properly on phone

    Asked by nikhita on May 31, 2014 at 03:02 AM

    Hi,

    I have been trying to open my form in my smartphone. However the terms & condition checkbox is disabled and I cant check the checkbox which is a required field. And because of this the form doesnt get submitted. Please help.

     

    Nikhita

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    Answered by nikhita on May 31, 2014 at 08:21 AM
    Hi I am using iPhone

    With Regards,
    Nikhita Garg

    iSec Services Pvt. Ltd. | iChek Services
    ISO / IEC 27001:2005 & ISO 9001:2008 Certified
    Add : 607 - 608 Reliable Business Center, Anand Nagar, Jogeshwari (W) , Mumbai – 400102
    TEL : 022 26368830 /26300209 | FAX: +91 – 22 – 26363777 | www.isec.co.in www.ichek.info

    ...
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    Answered by Jim_Rank on May 31, 2014 at 01:00 PM

    Hi Nikhita,

    I'm sorry for the inconvenience that caused to you.

    It looks like you've deleted your last form.Can you provide the form ID which one you have the problem?and which series of iphone are you using?

    I recommended you to embed iframe source code to avoid such kind of troubles.You may see the link-

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    We will wait for your response.

    Thanks !