What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form just went down

    Asked by Susi on May 31, 2014 at 10:11 AM
    Hi,I created a form:http://form.jotform.ca/form/40424425251242It has gone down and our deadline for entries is today. Please please help!
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    JotForm Support

    Answered by Welvin on May 31, 2014 at 01:37 PM

    Hi Susi,

    The form is up and working fine. I don't see any issues with it. You are on the Premium Plan and you're too far on reaching your account limits. I have cleared your forms cache: http://www.jotform.me/help/229-How-to-Clear-your-Form-Cache. Hope this helps.

    Thanks