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  • Profile Image

    All Required fields can be skiped!

    Asked by ibcbusinesscenter on May 31, 2014 at 01:43 PM
    All Required fields can be skiped

    My form was a simple language one before. All the required fields worded.

    NOW, it is a multi-language one and all the required fields can be skiped for any language!

    required field form validation
  • Profile Image

    Answered by bob on May 31, 2014 at 03:55 PM

    Upon checking your form, I've faced the same problem as you have.

    But as I cloned your form and tried to reload the form after embeding iframe code, I found no problem. That means it prevented me to submit the form without filling out the required fields.

    I think the problem is, there might be a conflict in JavaScript codes between your form and webpage which is causing to invalidate required fields.

    So, you should try embedding the form using iFrame codes instead.

    Please get back to us with updates about your query.

    Thanks.

  • Profile Image

    Answered by ibcbusinesscenter on May 31, 2014 at 07:48 PM

    Hi,

    Thank you for your response. It works now. I didn't embedding again because I already used iFrame codes. Just clean my IE browser...

    Notwithstanding:

    1. "All states ans cities" widget

    This widget is required and has 3 fields to be filled. We can skip this required widget by filling only the first field (Country). But I want ALL the fields filled (Country, then State, then City). We need the 3 location informations (eg in the case off shipping products).

     

    2. "International Telephone Picker" widget

    This field is required but it can be skiped without filling it.

    Please, could you help me because it's very important for us that users fill ALL the required fields in order to be correctly contacted (we have to contact them vocaly to check).

    Thank you.

    Best Regards

  • Profile Image
    JotForm Support

    Answered by jonathan on June 01, 2014 at 06:28 AM

    Hi,

    Can you please confirm that this is the website http://www.ibc-businesscenter.com/contact.htm  where we can test the form?  I tried testing the page, but unfortunately the website URL you provided seems to be not working.

    I also checked your form http://www.jotformpro.com/form/41484674248968  in case this is the form you were referring to. When I test, I was able to see the field validation working

    Please tell us the URL of your website so that we can test further.

    Thanks!

     

     

  • Profile Image

    Answered by ibcbusinesscenter on June 01, 2014 at 07:32 AM
    Hi,
    Thank you for your response.
    Sorry, the right link is http://www.ibc-businesscenter.com/ contact-us.htm
    The form you had tested from our JotForm account is the good one.

    1. “All States and Cities” widget
    I tested today the Country widget and it works now, but it takes too much time to be loaded. The fields are hidden and appear slowly: the first field “Country” appears slowly and change its width, then filled, the second field “State” appears between 5 or 8 seconds later, idem for the last field “City”.

    2. “International Telephone Picker”
    I didn’t resolve yet the Telephone widget problem. I just tried to set no default country example, but it’s the same thing: widget automatically show the first telephone example from the list, Afghanistan in this case.
    I think that is a widget failing.
    Can we put nothing for default example?


    I hope we’ll can find an issue for this problem.
    Thank you.
    Regards.

    De : JotForm Support Forum [mailto:jotform@jotmails.com]
    Envoyé : dimanche 1 juin 2014 12:29
    À : contact@ibc-businesscenter.com
    Objet : Re: All Required fields can be skiped!

    A new response has been received:
    JotForm
    Answered by jonathan
    Hi,
    Can you please confirm that this is the website http://www.ibc-businesscenter.com/contact.htm where we can test the form? I tried testing the page, but unfortunately the website URL you provided seems to be not working.
    I also checked your form http://www.jotformpro.com/form/41484674248968 in case this is the form you were referring to. When I test, I was able to see the field validation working

    Please tell us the URL of your website so that we can test further.
    Thanks!


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  • Profile Image
    JotForm Support

    Answered by Welvin on June 01, 2014 at 01:31 PM

    a. All States and Cities widget: The field takes a few seconds to load probably because of the number of items in the dropdown list. 

    b. International Telephone Picker: What is the issue here? It is the same that form can be submitted without the telephone numbers in the field? Also, I don't think you can leave it as no default country. You have to a select one. 

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on June 01, 2014 at 01:34 PM

    Okay, I noticed the issue now with the International Telephone Picker widget. It can be submitted without adding a number.

    I split the issue as another thread, check it here: http://www.jotform.com/answers/386017

    Thanks