What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot access my forms

    Asked by aarfatlanta on June 01, 2014 at 10:06 AM

    Is there a problem with the Jotform website? I can't access my forms. 

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    JotForm Support

    Answered by Welvin on June 01, 2014 at 02:37 PM


    No, we don't have any issues today. I've cleared your forms cache: http://www.jotform.me/help/229-How-to-Clear-your-Form-Cache. I would suggest doing the same to your browser(s) and also clear your cookies for Jotform. Then, login again using our domain www.jotform.us. You should make sure to use this domain for all your Jotform website activities. This is our preferred domain for US customers/users.

    Thank you and I hope that helps!