Cannot access my forms

  • aarfatlanta
    Asked on June 1, 2014 at 10:06 AM

    Is there a problem with the Jotform website? I can't access my forms. 

  • Welvin Support Team Lead
    Replied on June 1, 2014 at 2:37 PM

    Hi,

    No, we don't have any issues today. I've cleared your forms cache: http://www.jotform.me/help/229-How-to-Clear-your-Form-Cache. I would suggest doing the same to your browser(s) and also clear your cookies for Jotform. Then, login again using our domain www.jotform.us. You should make sure to use this domain for all your Jotform website activities. This is our preferred domain for US customers/users.

    Thank you and I hope that helps!