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    My form isn't available after enabling it - Please assist

    Asked by NYSCoordinator on June 01, 2014 at 11:21 AM



    I have used this form for several years and all of the sudden its stating that it's currently unavailable and I have enabled it.  But it still states unavailable.  Please assist immediately as I have missed several applicants.



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    JotForm Support

    Answered by Welvin on June 01, 2014 at 03:04 PM


    The form is up and working fine. But maybe, you need to increase the current submission limit to the form. Follow this guide: https://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form. You are limiting the submission to two (2) only.

    Also, the Send Post Data is enabled. I checked the form and I don't see any settings that uses that function. Consider disabling that if you don't use it.


    One more thing is that, I see a few words in the custom CSS codes area. That isn't a valid custom CSS codes so I would advise to remove that as well: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes


    If you require any further assistance, feel free to contact us.