-
PhoebeMargrillNixAsked on June 1, 2014 at 2:14 PM
I am testing your program and have repeatedly attempted to embed my form on my website while in my editor. I have never had trouble with this before so I know how to copy code and paste in the iframe. But for some reason nothing happens when I click "update" on my embed iframe code form on my site. What may I be doing wrong.
-
PhoebeMargrillNixReplied on June 1, 2014 at 4:02 PM
Support?
-
jonathanReplied on June 1, 2014 at 5:24 PM
Hi,
We apologize for the delayed response.
Can you please share to us also the URL of the website where we can check the form?
I tried searching using the domain URL in your email account, but I could not find the form here
http://www.ourphoenixrises.org/
Please provide us more details so that we can properly provide also the appropriate suggestion and response.
Just to be sure, in case you have not check yet, you can also review this user guide on how to get the form's iframe code embed.
Thank you.
-
PhoebeMargrillNixReplied on June 2, 2014 at 7:02 AM
Please make this topic private as I did not include the web address on purpose. The site you went to is the under construction site and you need a password to view the actual site.
-
PhoebeMargrillNixReplied on June 2, 2014 at 7:11 AM
I tried again this morning by changing sizes in the code and that made it work. Thanks anyway.
-
Ashwin JotForm SupportReplied on June 2, 2014 at 9:44 AM
Hello PhoebeMargrillNix,
Upon your request, I have made this thread private.
I am glad to know that your problem is solved.
Do get back to us if you have any questions.
Thank you!