What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My send to FTP is not working

    Asked by babyjonr on August 14, 2011 at 03:42 PM

    It was working fine but my last upload did not trasfer. Is my one form set to auto transfer whenever a new upload occurs. I believe that is how I set it up

  • Profile Image

    Answered by yasinco on August 14, 2011 at 07:54 PM

    What Is The Forms URL?

  • Profile Image

    Answered by babyjonr on August 14, 2011 at 08:30 PM

    http://www.jotform.com/submissions/11832235429

    Is that the url you want. Our form isn't working. We are only getting a =
    few files submitted?

    Upload probably three hundred photos and only 14 came thru to the FTP. Can't even 
    access them on the jotform site. We have still yet to be able tosuccessfully use this product?

  • Profile Image

    Answered by allanftd on August 15, 2011 at 12:36 AM

    Hi babyjonr,

    I have tested your form and submitted two picture files. Kindly check if you were able to receive them through your FTP connection.

    I have also cloned your form so that you can use it for testing just in case you're still having problems with the original form.

    Our apologies for the inconvenience and thank you for your patience on this matter.

    JOTFORM SUPPORT