- KenL321Asked on August 14, 2011 at 05:21 PM
I work with Life Scout who want to be Eagle rank Boy Scouts. A number of them have report that after the form is completed they do not see the "submit" button, so can not submit the information. I see it on my laptop, but they report they cannot. Any reason this occurs, that you know of.
- yasincoAnswered on August 14, 2011 at 07:47 PM
This Happens Sometimes Just Remove The Form From Your Website And Embed It With An Iframe Code. The Submit Button Is There If You Want To See It Click A Field On Your Form And Keep Hiting The tab Button. If You Need Help Im Not A Jotform Expert But This Happens To Me Alot So Just Email Me At:
P.S.: Your Website URL Is Annoyingly Long So This Is Your New Website URL: http://www.lifetoeagle.tk/
- JotForm SupportNeilVicenteAnswered on August 14, 2011 at 07:56 PM
Under Safari, your form looks alright and the submit button is properly displayed. On other browsers, however, the form does not show the submit button. This could be a problem with your form's embed codes.
While @yasinco may be correct with using iframe code vs the short embed method, I would like to point out that you have other issues with your form. It is still embedded using the codes provided by the old version of Jotform, or version 2.
I advise you to log in to JotForm v3 - http://www.jotform.com then get your form's embed codes. Try using the short Embed <> code first then test your page using either Firefox or Chrome. If the problem still persists, then that's the time to use iFrame.
To get your form's iframe codes:
1. Go to Setup & Embed tab
2. Click Embed Form
3. Click iFrame
4. Copy the codes provided in the succeeding screen
Let us know if none of these solutions help. Thanks!