Some people that complete my form, do not see the

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    KenL321
    Asked on August 14, 2011 at 05:21 PM

    I work with Life Scout who want to be Eagle rank Boy Scouts.  A number of them have report that after the form is completed they do not see the "submit" button, so can not submit the information.  I see it on my laptop, but they report they cannot.   Any reason this occurs, that you know of.  

    Thanks.

     

    Ken L

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    yasinco
    Answered on August 14, 2011 at 07:47 PM

    This Happens Sometimes Just Remove The Form From Your Website And Embed It With An Iframe Code. The Submit Button Is There If You Want To See It Click A Field On Your Form And Keep Hiting The tab Button. If You Need Help Im Not A Jotform Expert But This Happens To Me Alot So Just Email Me At:

    yasincoproductions@gmail.com 

    P.S.: Your Website URL Is Annoyingly Long So This Is Your New Website URL: http://www.lifetoeagle.tk/

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    NeilVicente
    Answered on August 14, 2011 at 07:56 PM

    Hi Ken,

    Under Safari, your form looks alright and the submit button is properly displayed. On other browsers, however, the form does not show the submit button. This could be a problem with your form's embed codes.

    While @yasinco may be correct with using iframe code vs the short embed method, I would like to point out that you have other issues with your form. It is still embedded using the codes provided by the old version of Jotform, or version 2.

    I advise you to log in to JotForm v3 - http://www.jotform.com then get your form's embed codes. Try using the short Embed <> code first then test your page using either Firefox or Chrome. If the problem still persists, then that's the time to use iFrame.

    To get your form's iframe codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame
    4.  Copy the codes provided in the succeeding screen

    Let us know if none of these solutions help. Thanks!


    Neil