- Russ563Asked on June 01, 2014 at 11:21 PM
At least 2 of my users have reported this problem. As you can see in the attached file, the calendar pops under the other fields, instead of the other fields moving down like I see when I use it. I also tried it on another host (http://rgsl.timeoutcny.com/submit_scores) because I've had other problems with the eteamz host, same problem.
Thank You for any help.
- JotForm Supportashwin_dAnswered on June 02, 2014 at 04:08 AM
I'm sorry for the trouble caused to you.
I did check your form in multiple browsers (chrome / mozilla / IE) and I am unable to replicate the issue you are having. It seems to display the date picker widget correctly. Please check the screenshot below:
Based on the screenshot you have shared above, have you taken a print out of your form? I did try to take a print and the print preview also displays the date picker widget correctly. Please check the screenshot below:
I would suggest you to explain us the steps to reproduce the issue you are having and we will take a look.
We will wait for your response.
- Russ563Answered on June 03, 2014 at 10:25 AM
What I posted is a screen shot, just like I did again below.
It works fine for me just like you show. (7, firefox)
The people that have the problem are using Windows 7, Internet Explorer 8.0
They do nothing special, just load the page and click on the calendar.
I'm thinking the problem is IE 8?
- jedcadornaAnswered on June 03, 2014 at 12:12 PM
I was able to replicate the issue using IE 8. In the mean time you can either put a note in your form that "For better view please use chrome or if using an IE please use the latest version" something like that so that users will be informed.
I have submitted a ticket to our level 2 about this issue. We'll notify you if this issue with IE 8 has been updated. We thank you for your patience.
- cettoxAnswered on June 06, 2014 at 07:53 AM
Hi Russ563, this bug is now fixed. Thank you for reporting it.