What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disabled

    Asked by nicolehrm on August 14, 2011 at 06:38 PM

    I am trying to make a form for my website, but it says it is disabled. Can you tell me why and how to correct the issue.


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    JotForm Support

    Answered by NeilVicente on August 14, 2011 at 07:43 PM

    Hi Nicole,

    The form is disabled because you have disabled it and you must have forgotten about it.

    To enable it back:

    1.  Edit the form
    2.  Click Setup & Embed > Preferences
    3.  In the Status section of the Preferences window, click on Disabled then change it to Enabled
    4.  Click Close Settings then save your form

    That's it! Your form should be back up again and ready for use. Notify us if you have other issues that you want ask help for. Thanks!