Error Message: The Merchant Country is Not Supported

  • epdformacion
    Asked on June 2, 2014 at 7:39 AM

    Why do I get a message stating that the merchant country is not supported when configuring the PayPal payment wizard in the form builder?

  • abajan Jotform Support
    Replied on June 2, 2014 at 8:06 AM

    Unfortunately, as explained by our colleague NeilVicente here, Canada, United Kingdom and United States (and recently France) are the only countries supported with Paypal Website Payments Pro (PayPal Pro). Since your PayPal account is not based in any of those countries, you will need to substitute another payment method like regular PayPal:

    Error Message: The Merchant Country is Not Supported Image 1 Screenshot 20


    If you need further help with this, please let us know.


    Thanks