What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Kontaktformular

    Asked by Exxakta on June 02, 2014 at 08:43 AM

    Fehlermeldung ??

    Page URL:
    www.gm-c.ch

  • Profile Image
    JotForm Designer

    Answered by alev on June 02, 2014 at 09:40 AM

    Hallo Exxakta, 

     

    Ich habe das Formular überprüft es sieht gut aus, lassen Sie uns wissen, wenn es noch Problem. 

     

    Grüße

  • Profile Image

    Answered by Exxakta on June 02, 2014 at 10:01 AM
    NEIN……..funktioniert nicht ????
    ………………………………………..

    Dies ist das Resultat (output):



    Von: JotForm Support Forum [mailto:jotform@jotmails.com]
    Gesendet: Montag, 2. Juni 2014 15:41
    An: info@gm-c.ch
    Betreff: Re: Kontaktformular

    A new response has been received:
    JotForm
    Answered by alev
    Hallo Exxakta,

    Ich habe das Formular überprüft es sieht gut aus, lassen Sie uns wissen, wenn es noch Problem.

    Grüße
    View this thread on JotForm Support Forum Unsubscribe
    ...
  • Profile Image

    Answered by Exxakta on June 02, 2014 at 10:31 AM
    ………….ebenfalls hier…..
    Dasselbe Problem.
    Funktioniert nicht ?????

    Von: JotForm Support Forum [mailto:jotform@jotmails.com]
    Gesendet: Montag, 2. Juni 2014 15:41
    An: info@gm-c.ch
    Betreff: Re: Kontaktformular

    A new response has been received:
    JotForm
    Answered by alev
    Hallo Exxakta,

    Ich habe das Formular überprüft es sieht gut aus, lassen Sie uns wissen, wenn es noch Problem.

    Grüße
    View this thread on JotForm Support Forum Unsubscribe
    ...
  • Profile Image

    Answered by EliezerN on June 02, 2014 at 12:12 PM

    Thanks for the confirmation.

    Could you please confirm if this is the form you are having issues with? http://www.jotformeu.com/form/41455424686359

    I checked it and it is working fine from my end, could you please provide more details of the exact problem you are having? that way we would be able to help you further. If you are receiving an error message, probably something is wrong with your form.

    So, we will wait for your reply with further details, in the meantime you can check this guide regarding to errors that could be affecting your form: Understanding different form errors

    Thanks

  • Profile Image

    Answered by Exxakta on June 29, 2014 at 10:51 AM
    Hallo

    We will get an answer ?
    We have big problems with this forms.

    Thank you, Heinz

    Von: info@gm-c.ch [mailto:info@gm-c.ch]
    Gesendet: Freitag, 20. Juni 2014 10:14
    An: 'JotForm'
    Cc: info@newsandletters.ch
    Betreff: AW: Das Formular wird nicht vollständig übermittelt/ angezeigt. Beispiel: Feld Montage....?

    Hi Elton

    We have created the form properly in JotForm.
    Unfortunately we received this form but not correctly. (Sample attached)

    Sent :


    Received:


    Thanks, Heinz

    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Donnerstag, 19. Juni 2014 20:34
    An: info@gm-c.ch
    Betreff: Re: Das Formular wird nicht vollständig übermittelt/ angezeigt. Beispiel: Feld Montage....?


    A new response has been received:
    JotForm
    Answered by EltonCris
    Hi,
    Your form appears to be fine here. I can see the entire form on your page.

    Is this what you're referring about? If yes, in what browser does the form not appearing correctly? Have you tried clearing your browser's cache and recheck the page?
    Or if I have misunderstood your question, let us know here.
    Thanks!
    View this thread on JotForm Support Forum Unsubscribe
    ...
  • Profile Image

    Answered by Carina on June 29, 2014 at 04:28 PM

    I created a clone of the form and made a test submission in the standalone version of the clone:

    Can you please confirm me if you received it?

    I also tested the website embed version and was redirected into the thank you page:

    Did you received also this submission?
    You can try uploading screenshots to our forum using this method. Screenshots are very helpful to us.

    You can try deleting the existing email notification and creating a new one to see if it solves.

    Please get back to us if further support is needed.

  • Profile Image

    Answered by Exxakta on June 30, 2014 at 03:41 AM
    Hallo carina

    Unfortunately the forms don't work properly. We can receive all forms.
    It is missing but getting the most information!

    you have no way to check this ?

    thanks, heinz



    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Sonntag, 29. Juni 2014 22:28
    An: info@gm-c.ch
    Betreff: Re: Kontaktformular

    A new response has been received:
    JotForm
    Answered by Carina
    I created a clone of the form and made a test submission in the standalone version of the clone:

    Can you please confirm me if you received it?
    I also tested the website embed version and was redirected into the thank you page:

    Did you received also this submission?
    You can try uploading screenshots to our forum using this method. Screenshots are very helpful to us.
    You can try deleting the existing email notification and creating a new one to see if it solves.
    Please get back to us if further support is needed.
    View this thread on JotForm Support Forum Unsubscribe
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 30, 2014 at 04:57 AM

    Hello Heinz,

    I am not sure if I have understood your question correctly. Do you mean to say that youe are not receiving all your information from your form?

    I did check your form's notification email alert but could not find any issue with that. You shoudl be receiving all the information in the submission emails.

    I would suggest you to please share a screenshot of the problem you are having so that we can understand your problem better. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by Exxakta on June 30, 2014 at 11:01 AM
    hi

    i have this trouble ever sent by mail (Friday, June 20, 2014 10:14).
    with screenshot .......

    thank you heinz


    Sent :

    cid:image001.jpg@01CF8C70.60D5E4D0




    Received:

    cid:image002.jpg@01CF8C70.60D5E4D0


    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Montag, 30. Juni 2014 10:58
    An: info@gm-c.ch
    Betreff: Re: Kontaktformular

    A new response has been received:
    JotForm
    Answered by ashwin_d
    Hello Heinz,
    I am not sure if I have understood your question correctly. Do you mean to say that youe are not receiving all your information from your form?
    I did check your form's notification email alert but could not find any issue with that. You shoudl be receiving all the information in the submission emails.
    I would suggest you to please share a screenshot of the problem you are having so that we can understand your problem better. The following guide should help you upload image in your forum post: http://www.jotform.com/answers/277033
    We will wait for your response.
    Thank you!
    View this thread on JotForm Support Forum Unsubscribe
    ...
  • Profile Image

    Answered by Carina on June 30, 2014 at 11:08 AM

    I'm very sorry but we didn't receive the screenshot. I kindly ask you to try uploading the screenshots using this method.

    Thank you

  • Profile Image

    Answered by Exxakta on July 08, 2014 at 12:31 PM
    hi

    it is not possible to test my form itself

    thank you heinz


    Von: info@gm-c.ch [mailto:info@gm-c.ch]
    Gesendet: Montag, 30. Juni 2014 16:58
    An: jotformforum_386209@interlogy.com
    Cc: info@newsandletters.ch
    Betreff: AW: Kontaktformular

    hi

    i have this trouble ever sent by mail (Friday, June 20, 2014 10:14).
    with screenshot .......

    thank you heinz


    Sent :

    cid:image001.jpg@01CF8C70.60D5E4D0




    Received:

    cid:image002.jpg@01CF8C70.60D5E4D0


    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Montag, 30. Juni 2014 10:58
    An: info@gm-c.ch
    Betreff: Re: Kontaktformular

    A new response has been received:
    JotForm
    Answered by ashwin_d
    Hello Heinz,
    I am not sure if I have understood your question correctly. Do you mean to say that youe are not receiving all your information from your form?
    I did check your form's notification email alert but could not find any issue with that. You shoudl be receiving all the information in the submission emails.
    I would suggest you to please share a screenshot of the problem you are having so that we can understand your problem better. The following guide should help you upload image in your forum post: https://www.jotform.com/answers/277033
    We will wait for your response.
    Thank you!
    View this thread on JotForm Support Forum Unsubscribe
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 08, 2014 at 01:15 PM

    Hello Heinz,

    I would suggest you to please email the screenshot image to us at support@jotform.com. We will surely take a look and help you resolve the issue. I did check your support inbox but could not find the email which was sent on June 20.

    Please send it again and ensure that you mention the subject line as "Forum: #386209". It will be easier for us to find the email in our inbox.

    We will wait for your response.

    Thank you!