Google spreedsheet synncing stops on copy forms

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    brendapalomera
    Asked on June 02, 2014 at 09:16 AM

    When I copy a form I need the records are going to drive the same sheet but since May 31 dosen´t work. 

  • Profile Image
    KadeJM
    Answered on June 02, 2014 at 11:22 AM

    I see you have a few forms. May we know which form you are having this problem with? Also, if I am understanding you correctly did you mean that it is not copying the old form data into the spreadsheet? Or? Can you please explain this a little bit more? I'm not quite sure that I fully understand what you mean yet and I do apologize about any confusion I might have in advance.

  • Profile Image
    brendapalomera
    Answered on June 02, 2014 at 11:35 AM

    Hi Kade,


    Back when
     I was doing a copy of a form integration is also copied all my records then were heading to the same sheet of drive. Now when I copy a form integration does not belong only MailChimp but I need to keep me had done with integration drive.

     

    Link a la imagen:

    https://www.dropbox.com/s/ks1rs0cozp32pr1/captura-pantalla.png


  • Profile Image
    ashwin_d
    Answered on June 02, 2014 at 02:12 PM

    Hello brendapalomera,

    I am not sure if I have still understood your question correctly. Please accept my apology.

    Do you mean to say that you see only integration with MailChimp and not with google spreadsheet? I did check the screenshot you have shared, I found that you currently have integration with only MailChimp. Did you by any chance removed the google spreadsheet integration?

    I did check few of your last edited form and they seems to be cloned form with not submission records. I would suggest you to please integrate your form with google spreadsheet again. The following guide should help you:  http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    To better understand your problem, I did try to follow the same process which you did. I created a form and integrated with google spreadsheet. I tested the form and it did send the submission data to integrated google spreadsheet. When I cloned this form in my account, I see it already shows integration but with dropbox but I did not do the integration with dropbox. In your case it seems to be MailChimp. Is that the issue you are having? When you cloned your form, it started showing the MailChimp integration.

    Do confirm if you are having the same issue. I am anyway reporting this to our back end team so that they can also take a look. 

    We will wait for your response.

    Thank you!

  • Profile Image
    brendapalomera
    Answered on June 02, 2014 at 02:22 PM

    1. I make a form. 

    2. Google Sync with spreed sheet. 

    3. Synchronized MailChimp 

    4. Form clone.

    5. I lose synchronization with Google Spreen Sheet. Mailchim it's ok.