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Simon GurnseyAsked on March 20, 2022 at 4:39 PM
I am the webmaster for the New Zealand Llama Association. We set up a llama registration form using Jotform in 2018. I have recently learnt no one is getting the registration notification email. I can't find out where they are going and I can't get access to the jotform account that was set up.
Our account has been set up using one of the following email addresses.
If you let me know which email address I can get access to that email address and log in to Jotform.
The form is embedded using the following URL https://form.jotform.co/jsform/51446144951859
Thanks, Simon
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Harvey JotForm SupportReplied on March 20, 2022 at 6:05 PM
Hello,
Thank you for contacting us!
The email address where the form is associated is "r******y@l*********.nz". If you still have access to the email address but don't remember the password you can just reset it to be able to access the Jotform account again.
Here is a guide that you can follow in resetting your Jotform Password.
How to Reset Jotform Account Password
Let us know if you have any questions.