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  • Profile Image

    Quote form I created on FB does not work on all computers?

    Asked by celia   on June 02, 2014 at 09:01 PM

    When I test the form on my IPad it works, sends a quote request to my email. When I try it on 2 separate lap tops it does not submit.  

    Page URL:
    www.facebook.com/pixie.celia

    FB does not work all ipad email
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 02, 2014 at 11:28 PM

    Hello Celia,

    Upon checking your account, I found that you still have a guest account. Since we cannot check forms of guest account, I would suggest you to sign up for a free JotForm account using your email address "celia@pixieandpiratedestinations.com". This will ensure that your form is moved to your new account.

    If you do not see your form in your account, do get back to us with your new username and we will manually move the form. 

    Once your form is in your free account, we will take a look on why it is not sending submission emails. But this is strange that it sends submission email from iPad but does not work in laptop.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by pixiecelia on June 04, 2014 at 08:21 PM
    i think i figured it out. I used the embed form option and all seems to be
    fine.
    Thank you!
    ...