What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why is my form not working properly

    Asked by treasureonthewall on June 03, 2014 at 03:13 AM

    hello ,


    i am extreamly disapointed i have had at least 40 emails in the last week stating

    I've made numerous attempts at uploading my photos and completing the process, with no luck


    please can you let me know whats is going on i am paying for something that does not work.


    Can some one call me or i will cancel and write bad reviews this is not good.


    Page URL:

  • Profile Image
    JotForm Developer

    Answered by hasan on June 03, 2014 at 04:50 AM


    I have made a test submission and didn't encounter any problems. Could you please help me to understand your problem better?

    I need to know exact address where you display your form and purpose of your form to understand and fix your problem. Your customers complaints will also help.

    I'm sorry but we don't have phone support right now.