What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form after clicking the edit link is not working?

    Asked by swapna_summit on June 03, 2014 at 06:14 AM
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    Answered by jedcadorna on June 03, 2014 at 08:25 AM


    Thank you for contacting us.

    I just cloned and tested your form and the edit link works fine if you are still having problem with the edit link I suggest that you try a different browser or try to clear your browsers cache and see if that helps.

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    Answered by swapna_summit on June 03, 2014 at 08:31 AM

    sorry what i mean is the edit link in the thank you page

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    Answered by bob on June 03, 2014 at 10:50 AM

    You said that edit link in thank you page is not working but your thank you page configured such a way that user can edit submission via e-mail sent to them.

    I checked your form and found that you add Edit Link to Auto-responder but not to Notification. You can add Edit Link to Notification in order to edit submission.

    I have tested one of my form using edit link and found that it's working just fine. You can clear your browser and form cache to escape the error.

    Please let us know if the issue persist.

    Thank You