What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Je souhaiterais récupérer l'accès à mon compte qui a été bloqué par erreur, s'il vous plait !

    Asked by BOSSU ANTHONY on June 03, 2014 at 07:51 AM

    Bonjour.

    J'avais malencontreusement oublié mon mot de passe afin de pouvoir me connecter à mon compte, mais en essayant à plusieurs reprises l'accès à mon compte a été bloqué ! Je vous demande donc de débloquer mon compte afin que je puisse me reconnecter à nouveau en vous soulignant que je n'ai pas été victime de pishing, mais qu'il s'agit bien d'une erreur !

    Je vous remercie d'avance en espérant que vous résolviez ce soucis rapidement.

    Cordialement.

     

     

    Good morning. 

    I accidentally forgot my password so I can log into my account, but trying to repeatedly access to my account has been blocked! So I ask you to unlock my account so I can reconnect again emphasizing that I have not been a victim of pishing, but that it is a mistake! 

    Thank you in advance and hope you solve this problems quickly. 

    Cordially.

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    my account and
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    JotForm Support

    Answered by KadeJM on June 03, 2014 at 10:03 AM

    Sorry about the mistake. I checked them and saw nothing wrong so I have reactivated your account. You should be able to re-log back in now.