How can I fix the incorrect characters on excel?

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    canefe
    Asked on June 03, 2014 at 09:45 AM

    Hi,

     

    When i push the excel button on form, ı get a lot of incorrect characters on excel.  

     

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    ashwin_d
    Answered on June 03, 2014 at 11:10 AM

    Hello canefe,

    Do you mean to say that when you download your submissions in excel, you see the "?" character in several cells?

    I did try to download your submissions and I was able to replicate the problem. This issue has been already reported to our back end team. I am creating a bug report for you as well and we will get back to you as soon as this issue is fixed.

    Thank you!

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    liyam
    Answered on June 04, 2014 at 12:11 AM

    Hello canefe,

    The developer assigned to this made updates recently.  You may now download again an excel version of your submissions.  If the problem persists, please do let us know.

    Thanks.