How can I delete a PayPal pay option?

  • newminowaplayers
    Asked on June 3, 2014 at 11:58 AM

    I think I entered the password to the PayPal account incorrectly from JotForm, so the form doesn't allow the buyer to be redirected to PayPal.  When I try to re-enter the wizard that originally asked for that information, it tells me I need to delete the original....can't have more than one payment option, but I can't figure out how to do that.

     

    Thanks.

    Sheryl Scheffert

  • BryanPaulo
    Replied on June 3, 2014 at 1:52 PM

    Thank you for contacting us.

    You won't be needing your password when adding PayPal payment option to your form. You will only be needing the email address associated to your PayPal account and you can change that by running the wizard again.

    If you

    still wish to remove PayPal payment option from your form, right click the paypal field then select delete (see image below).

    How can I delete a PayPal pay option? Image 1 Screenshot 30

     

    I've tried to submit from your form, it was actually redirecting to paypal but there is a problem with the email address entered during the setup. To fix that, please follow the instruction below:

    How can I delete a PayPal pay option? Image 2 Screenshot 41

    Please let us know if you still need further assistance.

  • laliaharris
    Replied on September 8, 2016 at 1:43 PM

    I need to know how to do this as well but your image files have disappeared.  
  • Jan
    Replied on September 8, 2016 at 2:59 PM

    @lailaharris

    I have created a separate thread for you, here's the link: https://www.jotform.com/answers/927476. I will post my reply on that thread. Thank you.