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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Required email field not working right

    Asked by hshubin on June 03, 2014 at 12:01 PM

    I have a form on the right side of most pages in my website (e.g., http://user.com/portfolio). If EMAIL is required, but left empty, the user sees a JotForm page saying there are "Incomplete Values" (http://submit.jotform.us/submit/41333342897155/).

    I expected to see an error message on the page. How do I make that happen?

    There seemed to be nothing in the online help about this.

    thanks

    Page URL:
    user.com/portfolio

    Screenshot
    required email email JotForm message thanks
  • Profile Image

    Answered by Carina on June 03, 2014 at 01:50 PM

    If testing the standalone version we get the right message on the form:

    But testing the website version gives me the same message of incomplete values.

    I kindly ask you to try embeding the form again if possible using the iFrame method:

    I cleared your form's cache.

    Please let us know if the problem persists.

    Thank you

  • Profile Image

    Answered by hshubin on June 09, 2014 at 09:12 AM

    Thanks -- the iframe version works.