- reineboldAsked on June 03, 2014 at 12:14 PM
Good afternoon, I love this product however I want to change my autoresponder and notification email addresses. I do everything to include save the form but after I go back and test it the form is sent to the old email address. Any assistance would be greatly appreciated. Jonathan
- CarinaAnswered on June 03, 2014 at 02:03 PM
If you are using the "test email" button, it sends an email to the address associated with the account, To actually see if the notifications and auto-responders are going to the right place it is necessary to make a submission.
Is it the 2014 Reinebold Fall Baseball Camp Registration?
If so I made a test submission and it sent a notification to the email@example.com:Current Server: /var/log/jotform/amazonSES.log:[03/Jun/2014:13:58:00 -0400] 41535990051150 AmazonSES Sent email to firstname.lastname@example.org - MessageID:0000014662e17143-db90888d-3c7a-4a22-88aa-58430b2778ed-000000 - RequestId:99cd551e-eb48-11e3-81cb-4be6b59b1669
I then changed the email in the notification and it also sent the notification to the correct email:Current Server: /var/log/jotform/amazonSES.log:[03/Jun/2014:14:00:35 -0400] 41535990051150 AmazonSES Sent email to email@example.com - MessageID:0000014662e3ce99-c2861466-31dc-43c5-a1b2-5a8139f8aa18-000000 - RequestId:f630e941-eb48-11e3-8fa6-4703360aee80
If you have more than one Jotform browser window openned at the same time, this might revert the form to a previous version, as per default, Jotform has an auto-save feature. Please let us know if the problem persists. Thank you
- reineboldAnswered on June 03, 2014 at 02:04 PM
Saw them and they work great. thanks Jonathan