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Wont save new auto responder emailAsked by reinebold on June 03, 2014 at 12:14 PM
Good afternoon, I love this product however I want to change my autoresponder and notification email addresses. I do everything to include save the form but after I go back and test it the form is sent to the old email address. Any assistance would be greatly appreciated. Jonathan
If you are using the "test email" button, it sends an email to the address associated with the account, To actually see if the notifications and auto-responders are going to the right place it is necessary to make a submission.
Is it the 2014 Reinebold Fall Baseball Camp Registration?
If so I made a test submission and it sent a notification to the firstname.lastname@example.org:Current Server: /var/log/jotform/amazonSES.log:[03/Jun/2014:13:58:00 -0400] 41535990051150 AmazonSES Sent email to email@example.com - MessageID:0000014662e17143-db90888d-3c7a-4a22-88aa-58430b2778ed-000000 - RequestId:99cd551e-eb48-11e3-81cb-4be6b59b1669
I then changed the email in the notification and it also sent the notification to the correct email:Current Server: /var/log/jotform/amazonSES.log:[03/Jun/2014:14:00:35 -0400] 41535990051150 AmazonSES Sent email to firstname.lastname@example.org - MessageID:0000014662e3ce99-c2861466-31dc-43c5-a1b2-5a8139f8aa18-000000 - RequestId:f630e941-eb48-11e3-8fa6-4703360aee80
If you have more than one Jotform browser window openned at the same time, this might revert the form to a previous version, as per default, Jotform has an auto-save feature. Please let us know if the problem persists. Thank you
Saw them and they work great. thanks Jonathan