What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to view Chinese characters in Excel file

    Asked by DanielChan on June 03, 2014 at 12:18 PM
  • Profile Image

    Answered by bob on June 03, 2014 at 02:13 PM

    I have downloaded your submissions and found that all Chinese character is showing. Please see the image below.

    You can try the below method to resolve the issue.

    Go to Start ->All Programs->Microsoft Office Tools->Language Settings->Click on Chinese Simplified->And then click on Add

    You can also update your Excel Version in case if it's in lower version.

    Please let us know if the issue persist.

    Thank You