What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can not get this email address to recieve the form notifications any idea why.

    Asked by jxdavis on June 03, 2014 at 12:25 PM


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    Answered by BryanPaulo on June 03, 2014 at 02:09 PM

    Thank you for contacting us.

    I've checked your email address and I don't see it on our bounce list. Your email notification settings are correct as well. Can you try to set the Sender Email  from noreply@jotform.com to noreply@formresponse.com?

    I would also suggest to have JotForm's Domains and IP addresses whitelisted.

    Let us know if this resolved your issue.