How do you delete a yearly subscription? I need to unsubscribe as my company no longer has a process in place where I need jotform

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    Jelaine Foster
    Asked on August 15, 2011 at 09:21 AM

    I purchased an annual subscription in May 2011 but since then there have been changes in company structure and job desciption and my way of gathering information is no longer used as I have different responsibilities. 

     

    Can you please let me know how to get rid of an annual subscription. I would like my credit card to stop being charged since my company no longer reimburses it. 

     

    Thank you in advance

     

    Jelaine Foster

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    NeilVicente
    Answered on August 15, 2011 at 09:37 AM

    Hi Jelaine,

    The subscription you paid for is actually a monthly recurring one. Anyway, I have cancelled your subscription for your convenience.

    You shall no longer be billed after this conversation. If you have other queries or concerns, please don't hesitate to ask. I and other support team members are always ready to help whenever we can.

    Thank you very much for doing business with JotForm. Goodluck with your new endeavors!


    Neil