What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    HiEverytime I click on the 'Add JotForm tab' it pops up another window

    Asked by Emma on June 03, 2014 at 02:04 PM


    Everytime I click on the 'Add JotForm tab' it pops up another window and then it says 'Error - An error occurred. Please try later'.



    This is a re-post of a comment on How to Add A Form to Your Facebook Page

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    JotForm Support

    Answered by EltonCris on June 03, 2014 at 03:28 PM

    Hi Emma,

    I can't reproduce the problem. It is working fine here.

    Can you please ensure that you're logged in to your FB account same as with your Jotform account?