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Collect information, payments, and signatures with custom online forms.

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Collect information, payments, and signatures with custom online forms.

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Form Support

HiEverytime I click on the 'Add JotForm tab' it pops up another window

What is JotForm?

JotForm is a free online form builder which helps you create online forms without writing a single line of code.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Why do you not want to answer this thread?
(Your answer will be sent to Jim and Aytekin)

Emma
Asked on June 03, 2014 at 02:04 PM

Hi
Everytime I click on the 'Add JotForm tab' it pops up another window and then it says 'Error - An error occurred. Please try later'.
Thanks
Emma

This is a re-post of a comment on How to Add a Form to Your Facebook Page
EltonCris

JotForm Support

Answered on June 03, 2014 at 03:28 PM

Hi Emma,

I can't reproduce the problem. It is working fine here.

Can you please ensure that you're logged in to your FB account same as with your Jotform account?

Thanks.